Get In Touch

We're just a call, email or few steps away

As our motto says, E Kōkua Pākahi Kākou - "We help each other." Whenever you need assistance or just want to say "aloha," we make it as easy as possible to contact us however you wish.

By Phone
Toll-Free: 1-877-724-6595

By Email
[email protected] (Member Service Department and General Inquiries)
[email protected] (Loan Department)

By Fax

Kamehameha Shopping Center
1620 North School Street, Suite 116
Honolulu, HI 96817

Hours of Operation - Effective 8/22/2022
Monday & Friday: 8:30 a.m. to 1:30 p.m. and 2:30 p.m. to 5:00 p.m.
Tuesday - Thursday: 9:30 a.m. to 12:30 p.m.

Routing Number


Locally, you can access surcharge-free ATMs through the FHB Network. If you need a surcharge-free ATM outside of Honolulu, you can search for one through the CO-OP Network.

To report your debit card lost or stolen call the Hot Card Center

To confirm fraudulent debit card transaction(s) call the Card Fraud Center

SMS messages from the Fraud Center will come from shortcode 96923.

To return a call from the Card Fraud Center

If you are receiving debit card declines after-hours call the Cardholder Assistance Line

Holiday Schedule
The credit union's offices will be closed on these days. However, you can visit a shared branch location or access your accounts online or through your mobile device.

Date Holiday
Monday, January 17, 2022 Martin Luther King Jr. Day
Monday, February 21, 2022 Presidents' Day
Friday, March 25, 2022 Prince Kuhio Day
Monday, May 30, 2022 Memorial Day
Friday, June 10, 2022 Kamehameha Day
Monday, June 20, 2022 Junteenth Day
Monday, July 4, 2022 Independence Day
Friday, August 19, 2022 Statehood Day
Monday, September 5, 2022 Labor Day
Monday, October 10, 2022 Discoverers' Day
Friday, November 11, 2022 Veterans' Day
Thursday, November 24, 2022 Thanksgiving Day
Friday, November 25, 2022 Day After Thanksgiving
Monday, December 26, 2022 Christmas Day
Monday, January 3, 2023 New Year's Day

Contact Us Online

Please do not send us any messages containing financial information, such as account numbers, through this form. You can use secure messaging within Online Banking to communicate sensitive information.