We're just a call, email or few steps away
As our motto says, E Kōkua Pākahi Kākou - "We help each other." Whenever you need assistance or just want to say "aloha," we make it as easy as possible to contact us however you wish.
[email protected] (Member Service Department and General Inquiries)
[email protected] (Loan Department)
Kamehameha Shopping Center
1620 North School Street, Suite 116
Honolulu, HI 96817
Hours of Operation - Effective 1/8/2023
Monday & Friday: 8:30 a.m. to 4:30 p.m.
Tuesday - Thursday: 8:30 a.m. to 2:30 p.m.
Locally, you can access surcharge-free ATMs through the FHB Network. If you need a surcharge-free ATM outside of Honolulu, you can search for one through the CO-OP Network.
To report your debit card lost or stolen call the Hot Card Center
To confirm fraudulent debit card transaction(s) call the Card Fraud Center
SMS messages from the Fraud Center will come from shortcode 96923.
To return a call from the Card Fraud Center
If you are receiving debit card declines after-hours call the Cardholder Assistance Line
The credit union's offices will be closed on these days. However, you can visit a shared branch location or access your accounts online or through your mobile device.
|Monday, January 2, 2023||New Year's Day|
|Monday, January 16, 2023||Martin Luther King Jr. Day|
|Monday, February 20, 2023||Presidents' Day|
|Monday, March 27, 2023||Prince Kuhio Day|
|Monday, May 29, 2023||Memorial Day|
|Monday, June 12, 2023||Kamehameha Day|
|Monday, June 19, 2023||Juneteenth Day|
|Tuesday, July 4, 2023||Independence Day|
|Friday, August 18, 2023||Statehood Day|
|Monday, September 4, 2023||Labor Day|
|Monday, October 9, 2023||Discoverers' Day|
|Friday, November 10, 2023||Veterans' Day|
|Thursday, November 23, 2023||Thanksgiving Day|
|Friday, November 24, 2023||Day After Thanksgiving|
|Monday, December 25, 2023||Christmas Day|
Contact Us Online
Please do not send us any messages containing financial information, such as account numbers, through this form. You can use secure messaging within Online Banking to communicate sensitive information.