Get In Touch

We're just a call, email or few steps away

As our motto says, E Kōkua Pākahi Kākou - "We help each other." Whenever you need assistance or just want to say "aloha," we make it as easy as possible to contact us however you wish.

By Phone
Toll-Free: 1-877-724-6595

By Email
[email protected] (Member Service Department and General Inquiries)
[email protected] (Loan Department)

By Fax

Kamehameha Shopping Center
1620 North School Street, Suite 116
Honolulu, HI 96817

Hours of Operation - Effective 1/8/2023
Monday & Friday: 8:30 a.m. to 4:30 p.m.
Tuesday - Thursday: 8:30 a.m. to 2:30 p.m.

Routing Number


Locally, you can access surcharge-free ATMs through the FHB Network. If you need a surcharge-free ATM outside of Honolulu, you can search for one through the CO-OP Network.

To report your debit card lost or stolen call the Hot Card Center

To confirm fraudulent debit card transaction(s) call the Card Fraud Center

SMS messages from the Fraud Center will come from shortcode 96923.

To return a call from the Card Fraud Center

If you are receiving debit card declines after-hours call the Cardholder Assistance Line

Holiday Schedule
The credit union's offices will be closed on these days. However, you can visit a shared branch location or access your accounts online or through your mobile device.

Date Holiday
Monday, January 2, 2023 New Year's Day
Monday, January 16, 2023 Martin Luther King Jr. Day
Monday, February 20, 2023 Presidents' Day
Monday, March 27, 2023 Prince Kuhio Day
Monday, May 29, 2023 Memorial Day
Monday, June 12, 2023 Kamehameha Day
Monday, June 19, 2023 Juneteenth Day
Tuesday, July 4, 2023 Independence Day
Friday, August 18, 2023 Statehood Day
Monday, September 4, 2023 Labor Day
Monday, October 9, 2023 Discoverers' Day
Friday, November 10, 2023 Veterans' Day
Thursday, November 23, 2023 Thanksgiving Day
Friday, November 24, 2023 Day After Thanksgiving
Monday, December 25, 2023 Christmas Day

Contact Us Online

Please do not send us any messages containing financial information, such as account numbers, through this form. You can use secure messaging within Online Banking to communicate sensitive information.