Get In Touch

We're just a call, email or few steps away

As our motto says, E Kōkua Pākahi Kākou - "We help each other." Whenever you need assistance or just want to say "aloha," we make it as easy as possible to contact us however you wish.

By Phone
808-842-9660
Toll-Free: 1-877-724-6595

By Email
[email protected] (Member Service Department and General Inquiries)
[email protected] (Loan Department)

By Fax
808-842-6499

In-Person
Kamehameha Shopping Center
1620 North School Street, Suite 116
Honolulu, HI 96817

Hours of Operation - Effective 1/8/2023
Monday & Friday: 8:30 a.m. to 4:30 p.m.
Tuesday - Thursday: 8:30 a.m. to 2:30 p.m.

Routing Number
321379261

ATMs

Locally, you can access surcharge-free ATMs through the FHB Network. If you need a surcharge-free ATM outside of Honolulu, you can search for one through the CO-OP Network.

To report your debit card lost or stolen call the Hot Card Center

• 888-297-3416 (U.S.)
• 206-389-5200 (International)

To confirm fraudulent debit card transaction(s) call the Card Fraud Center

• 855-293-2456 (U.S.)
• 206-389-5201 (International)

SMS messages from the Fraud Center will come from shortcode 96923.

To return a call from the Card Fraud Center

• 800-237-8990

If you are receiving debit card declines after-hours call the Cardholder Assistance Line

• 800-547-3274

Holiday Schedule
The credit union's offices will be closed on these days. However, you can visit a shared branch location or access your accounts online or through your mobile device.

Contact Us Online

Please do not send us any messages containing financial information, such as account numbers, through this form. You can use secure messaging within Online Banking to communicate sensitive information.